LIVI is offered in partnership with local GP Practices in West Dorset. LIVI is a digital health provider which provides GP telephone appointments or video consultations to enable patients registered at our practice to improve access, patient experience and outcome. You can speak to a LIVI GP about any health concerns or symptoms, and they can provide advice, medication, referrals where appropriate, and sick notes.

LIVI GPs can help with a wide range of problems including, but not limited to:

• Asthma
• Acne/skin problems
• Abnormal blood results
• Allergies * Constipation
• Anxiety & depression
• Eye inflammation
• Headache & migraines
• Insomnia/sleeping issues
• Medication queries
• Urinary tract infections (female over 16 only)

They are unable to help with the following:

• Chest pains/signs of heart attack
• Severe abdominal pain
• Ongoing seizures
• Difficulty breathing
• Signs of a stroke
• Signs of Sepsis
• Severe injury or heavy bleeding
• Physical examinations
• Sudden or rapid swelling of the eyes, lips, tongue or mouth
• Males with urinary tract infection symptoms

You may be offered a LIVI GP appointment when you call to book an appointment as these appointments are generally available within a few days. The LIVI GPs have the same access to your medical records as have all clinicians at the Practice. If an appointment is booked for a patient between 2-16 years old, the patient must be present with their parent/guardian for the appointment.

Please be aware the appointment time will be approximate and the call may show as from a withheld or out of area number so please accept the call.