Do It Online

This page is currently being developed as part of the Practice website redesign. 

We are working with our Patient Participation Group members to obtain their input to ensure that the content and layout provide the information, advice, and access to the relevant services that our patients need.

Book a consultation with a GP or Nurse Practitioner

We offer patients the ability to book an appointment for a consultation with a GP or Nurse Practitioner online using the eConsult system. Using eConsult allows you to explain why you want an appointment – you don’t have to try to explain everything within the first few minutes of an appointment. eConsult requests can be completed online between 8.00 am – 6.30 pm Monday to Friday. The Practice can then decide how best to help you – you may not even need to come into the Surgery.

Due to staff capacity on some occasions e-consult will be unavailable.  If you are unable to sent a request and you have an urgent medical condition please contact the Practice 0n 01297 445777/560872.  When we are closed please call 111, or 999 in a medical emergency.

Filling out an online form enables patients to get advice and treatment, usually within 48  hours of submitting the form. Completing an eConsult form online avoids telephone queues, connects you to relevant information, and if an appointment is needed, it will be with the most suitable clinician to treat you.

Our clinicians will review the consultation, and you will usually be contacted by the end of the next working day, if not sooner. Please be reassured that patients needing to be examined will be invited for an in-person, face-to-face appointment.

Please note that eConsult appointment requests are only available during Practice Opening Hours.  However, the ability to browse for self-help advice is available through eConsult 24 hours a day, seven days a week. Click on the image below or follow this link to access the eConsult system:>>

Order your repeat prescriptions online

We offer several options for patients to request a repeat prescription online.  We also accept requests by email to: However the the fastest and most efficient way to order your repeat medication is through SystmOnline Patient Access.  Click on the image below or follow this link to access SystemOnline:>>

SystmOnline logo